Connecting shipboard reality, technical operations and shoreside management. More than 20 years of operational experience across cruise, maritime and hospitality, using technology to address practical needs.
An operations professional who connects people, processes and technical systems. Software and automation are tools to support the work of teams and the guest experience.
I bring more than 20 years of hands-on experience across operational, technical and international environments. Throughout my career, I have held management and leadership responsibilities while remaining close to the teams, systems and day-to-day reality behind the results.
My experience has developed across different structured environments — from maritime and cruise operations to ports and logistics, hospitality and guest experience, technical systems, media and major international events. Working with crew, teams, contractors, suppliers and international partners has taught me to adapt quickly, understand how an organization really works and contribute effectively across different functions and levels of responsibility.
My approach has always been practical: listen to people, understand what is happening on the ground, identify bottlenecks and opportunities, connect the right stakeholders and help turn operational needs into workable solutions. Over time, this has developed into a broader end-to-end perspective — understanding how people, operations, technology, customer experience and business needs connect, and where a process, service or project can be improved.
My experience at AROYA Cruises brought many of these capabilities together in one environment, working across onboard operations, guest experience, digital platforms, Marketing, Revenue, technical teams, contractors, technology partners and shoreside stakeholders. It further strengthened my ability to contribute across operations, user experience, technology and organizational needs.
Today, I continue to build on this experience through digital operations, technology, automation, web, SEO and analytics. These are additional tools that allow me to understand problems from a wider perspective, contribute new ideas, support implementation, improve user experience and measure results — while keeping real operational needs and people at the center.
“Connecting shipboard reality with shoreside teams and technical delivery.”
Experience across MSC Cruises, AROYA Cruises and shipboard environments where technology, content and operations must work reliably for guests and crew.
Operational management of onboard IPTV platforms, guest-facing information, content updates, service validation and coordination between hotel, technical and entertainment teams.
Support for digital touchpoints such as kiosks, signage, cabin TV communication and service information designed to improve the guest journey onboard.
Coordination of maritime connectivity, AV distribution and digital infrastructure checks in operational environments where reliability and escalation discipline are essential.
A technical path across cruise, shipyard and digital experience — supported by port and railway logistics experience along the way.
Select a milestone to see details
Shipboard Officer · 2 Stripes
Newbuild · Commissioning · Fleet Start-Up & Operational Readiness
Bremerhaven, Germany → Saudi Arabia · Dec 2024 – Dec 2025
Led the onboard Digital Experience function during newbuild and fleet start-up operations, combining department leadership, technical coordination and project delivery across guest-facing digital systems. Managed the Digital Experience team and operational ecosystem spanning IPTV, Wi-Fi, digital signage, kiosks, interactive TV and digital platforms, coordinating shipboard management, IT, Marketing & Revenue, shoreside teams, vendors and technology partners. Led operational readiness, incident resolution, SOPs, audits, crew training and cross-department implementation of new digital solutions, connecting technical reliability, guest experience and commercial objectives.
IPTV · Wi-Fi · Digital Signage · Kiosks · Interactive TV · Digital Platforms
Jun 2024 – Sep 2024 · Site Engineer – Shipyard Dept. | AV/IT Commissioning · Genoa
AV/IT commissioning for luxury yacht and shipyard projects, combining hands-on technical work with project coordination. Managed activities against Gantt schedules and SAP work orders, coordinating vendors, priorities and commissioning deadlines across changing shipyard timelines. Supported testing, troubleshooting, system handover and technical training for crew and operational teams.
Feb 2023 – Dec 2023 · Splendida & Virtuosa
Managed onboard multimedia and guest-facing digital systems across MSC Splendida and MSC Virtuosa, including IPTV, digital signage, 8K LED walls, kiosks, touch displays and Android tablets. Produced and scheduled multimedia content using Adobe Creative Cloud and Premiere Pro, while supporting device configuration, firmware updates, cloud-connected platforms and digital content hubs. Supported special-event content operations, including the Formula 1 Abu Dhabi Grand Prix.
May 2022 – Jan 2023 · On board MSC Poesia
Technical Manager for MSC World Cruise and FIFA World Cup Qatar 2022. Managed AV, broadcast, IPTV, lighting and stage systems, alongside technical inventory, spare parts and material logistics. Coordinated suppliers and shore-side technical support, including equipment status, warranty and replacement workflows, ensuring 24/7 operational readiness.
Supporting experience
Oct 2008 – Oct 2014 · Sorrento / international fleet
Head Technician for onboard entertainment operations across the MSC international fleet — theatre, audio, video, lighting and stage systems. Led the technical team and coordinated external companies for film shoots, corporate events and live productions. Managed the technical warehouse and logistics, including equipment inventory and stock of materials and spare parts.
2026 · Selected Technology Projects & Professional Development
Cloud · Automation · Digital Systems · AI-assisted Development · System Integration
Infrastructure, AV/IT, IPTV, digital signage and onboard systems work — documented with real photos from shipboard and shipyard projects.
PDF · approx. 17 MB
Three perspectives on practical digital work: cruise guest systems, travel user experience and marina operations. Explore the real interfaces, demos and documented development roadmaps.
Case study of a guest-experience and CMS platform for cruise operations: AI concierge (ARIA), digital dining, IPTV kiosk, excursions, onboard shop and VIP club in one system.
A travel UX portfolio demo connecting tour discovery, package customization and a guided booking request. A responsive, multilingual frontend with sample content and simulated confirmations.
An operational pilot for marinas, connecting bookings, berth planning and team workflows through digital tools, integrations and automation that support existing systems.
Smart meeting spaces and digital campaign assets for hospitality and event contexts.
AV systems, control endpoints and user-ready room standards for team collaboration environments.
Digital campaign assets, interface content and branded materials.
Technical presentation, media archive and professional profile.
Systems portfolio deck — infrastructure, AV, IPTV and digital systems.
Open PDF →Available to discuss roles and projects in technical operations, commissioning and digital guest experience across cruise, maritime and hospitality environments.